Privacy Policy

1. Introduction

SGA Signal Feed ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading signal aggregation platform.

We comply with GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and ISO 27001 standards for information security management.

2. Information We Collect

2.1 Personal Information

• Account credentials (username, email address, encrypted passwords)
• Trading preferences and settings
• Device information (IP address, browser type, operating system)
• Usage data and analytics

2.2 Trading Data

• Market signals and alerts
• Chart configurations and technical indicators
• Symbol watchlists
• Signal filtering preferences

2.3 Cookies and Tracking

We use essential cookies for authentication and session management. See our Cookie Policy for detailed information.

3. How We Use Your Information

• Provide and maintain our trading signal service
• Process and deliver real-time market alerts
• Authenticate users and manage accounts
• Analyze usage patterns to improve service quality
• Send system notifications and important updates
• Ensure platform security and prevent fraud
• Comply with legal obligations and regulations

4. Data Storage and Security

4.1 Security Measures

• TLS/SSL encryption for all data transmission
• Encrypted password storage using industry-standard hashing
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Automated backup systems
• ISO 27001 compliant security practices

4.2 Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Trading signal data is retained for analytical purposes for up to 24 months.

5. Your Rights (GDPR/CCPA)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Portability: Receive your data in a machine-readable format
• Object: Object to processing of your personal data
• Restrict: Request restriction of data processing
• Withdraw Consent: Withdraw consent at any time
• Opt-Out: Opt-out of data sale (CCPA - note: we do not sell personal data)

To exercise these rights, please contact us at [email protected]

6. Data Sharing and Third Parties

We do not sell your personal data. We may share data with:

• Service Providers: Cloud hosting, analytics, and monitoring services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale

All third-party service providers are contractually obligated to maintain data confidentiality and security standards equivalent to our own.

7. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission for GDPR compliance.

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of material changes via email or platform notification. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related inquiries, data subject requests, or security concerns: